Frequently Asked Questions

Here we compiled a list of frequently asked questions for your convenience. If you don’t have answers to your question, you can contact us for additional information. Here at Optistyles, we offer high-quality services and products. 

Prescription

How do I read my prescription?

If you are prescribed glasses by an eye doctor it’s important to know how to read them. They are written in different ways but most are written in horizontal rows. The first row is the prescription of the right eye (OD) and the second row is the left eye (OS). Within these rows are three values: Sphere (SPH), Cylinder (CYL), and axis. The SPH corrects for near sight, and CYL / Axis indicates astigmatism. You might have another field labeled as ADD which corrects for reading power used in a progressive or bifocal lens.

Can I order my eyewear product with my prescription?

Yes, you can! You can purchase any of our eyewear products with your prescriptions.

Simply go to the prescriptions section when ordering a product and you have multiple ways to send your prescription.

order eyewear with prescription

How do I order glasses with non-prescription?

Here at Optistyles we make the process of buying eyewear without prescriptions easy!

Under your eyewear order you are able to select LENS DESIGN which gives you the option to select non-prescription.

Non-Presciption

How do I order single vision reading glasses?

Here at Optistyles, we make the process of buying eyewear easy!

Under your eyewear order, you can select LENS DESIGN which gives you the option to select single-vision reading glasses.

Single Vision Reading Glasses

How do I order thinner lens?

When ordering your eyewear you have the option to choose the lens material, which is the lens thickness/thinness.

How Do I Order Thinner Lens?

How do I order single vision distance glasses?

Here at Shop Optical Academy we make the process of buying eyewear easy!

Under your eyewear order you are able to select LENS DESIGN which gives you the option to select single vision distance glasses.

Single Vision Distance Glasses

How do I send my prescription?

When ordering a product you have the option to send in your prescription or use the prescription from a previous eye exam with us!

order eyewear with prescription

How do I measure my PD?

pd measurement

You can print a ruler from us here

Frames

What lens designs do you provide?

We have a list of lens design when you are completing your purchase. From Single Vision Lenses Distance, Single Vision Lenses Reading, Bifocal Lenses, Progressive Lenses (No-Line Multifocal), Non-Prescription, and Frame only.

What are polycarbonate lenses?

Polycarbonate lenses are lenses that are more impact-resistant than normal plastic lenses.

What lens options do you provide?

When ordering your eyewear here at Shop Optical Academy, you have the option to choose lens design and material. Along with your eye prescription.

Single Vision Reading Glasses

How Do I Order Thinner Lens?

What lens tint is right for me?

Do you want your lenses to be dark? We have the option to have a solid tint when purchasing your eyeglasses into sunglasses.

Or do you want a bit of style with your glasses? Get a gradient tint to have it dark at the top and lighter towards the bottom.

Sunglasses

Can I order sunglasses with prescriptions?

Yes you can! When purchasing your Sunglasses you have the option to use your prescription.

order eyewear with prescription

Can I order sunglasses with a thinner lens?

When purchasing your Sunglasses you have the option to change lens material for a thicker/thinner lens.

How Do I Order Thinner Lens?

Compuspecs

What does the Compuspecs kit provide?

You are able to get best of both worlds when purchasing the CompuSpecs kit. It provides a Pair of CompuSpecs Blue light blocking lenses and Vizion Edge Supplement.

What is blue light?

Blue Light is one of several colors in the visible light spectrum. Things like your smartphone, tv, tablet, computer emit blue light which can cause harmful affects in your eyes. 

What frames can I add a blue light blocker lens to?

You can add blue light blocking to any of the lenses you are purchasing! Simply go to the lens options section when ordering your pair to add blue light blocking.

add blue light blocking to eyeglasses

What type of eyewear do you offer to combat the negative effects of blue light?

We offer the option to add blue light blocking to any of the eyewear you are purchasing, and have CompuSpecs eyewear to specifically provide blue light blocking.

Payments

What currency are your prices listed as?

Our prices are listed in U.S. dollars.

What forms of payment do you accept?

VISA, MasterCard, PayPal Express, PayPal, Discover, American Express, Amazon Pay, Apple Pay, Google Pay, Gift Cards, and Store Credit.

When do you charge my credit card?

As soon as you place the order.

Ordering

What do I need to place my order?

Your prescription, your PD, and the frames you want when purchasing from the website.

Can I order using my prescription from an Optical Academy visit?

Yes you can! When getting an eye exam from Optical Academy you are able to use that prescription when ordering your eyewear.

Optical Academy Prescription

Am I able to track my order?

Yes you can! After placing your order you are able to track your order from your account, or by referring to this link 

Track your order

Shipping

Where do you ship to?

ships products all around the globe!

How long does it take for a product to be shipped?

All orders are processed and shipped to your location within 1-3 weeks of the order date.

Where are you located and where are the products shipped from?

We are located in the U.S in Clifton, NJ. This is where our office is located where we produce your products without a middleman. By cutting out the middleman, we can produce your glasses and ship them to you in the shortest period possible.

Returns

Am I able to return ordered products?

Yes, if you wish to return a product you purchased or for more information contact us here.

I ordered with the wrong prescription

Contact us here to get in-store credit or exchange it for another!